I bought in March dJ occasion of the birth of my first granddaughter of a camcorder, DV SonyDCR-HC 23 E. This has worked flawlessly until September. Suddenly, the LCD panel is not functioning properly. He is black in the normal position. Only when you turn it around 180 degrees, it switches off after half of the rotation.
Because I assumed that it is a warranty claims, I have brought the camera to the dealer. The more astonished I was when I received a letter of this now that the workshop has allegedly found a fluid loss (sticky fluid) and no warranty is provided. The repair cost would amount to about ¬ 300. If this is not, I wish I would have incurred the expense of paying 57 ¬ anyway.
In addition I must say that I am absolutely sure the camera never a liquid with having brought into contact. If I do not need, it has always been housed in my filing cabinet. Logically, there should even be present Extem dry air. I have never been synonymous operated the camera in a bathroom or other damp area or outside in the rain. ME would stick condensation do not synonymous. I have - at least outwardly - synonymous s.Gerät no sticky fluid to determine synonymous not the employee of the dealer, who has accepted the device.
I am - as a layman - safe, the damage, if he is there not to have caused. If the detected damage actually exist, for me, as justification would only be envisaged that the liquid has been infiltrated at the dealer. But this can most likely not be synonymous!
I wrote this to the dealer and waiting for his answer. If necessary, I'll even turn on a lawyer and be examined by another report the matter.
This results in considerable cost to me of course, synonymous. Since among the users of this forum with enormous safety of Expert is available, I would like to ask the following questions:
- Has someone already had a similar problem and what is expected this?
- How can it be that in the camera - the vulture knows what reason always synonymous - collects a liquid, without the owner noticing.
For your efforts, I thank you in advance very much.
Antwort von megalutzi:
Hello, I had a similar problem has synonymous with a Sony. Within the warranty, they broke down. In the service a few were found corroded IC's. Water. I have appealed and protested with the water have brought into contact. Then a lengthy telephone conversation with the service had resulted. In any case, eventually I got my camera again. And the ¬ 800 cost was shrunk to 100 ¬. I only want to pay the working of the camera and the new motherboard was replaced Sonyauf of goodwill. Problem: The camera has followed a different error. So the Clever is unfortunately still not over.
Antwort von Markus:
"One of the many nameless guests" wrote:
- Has someone already had a similar problem and what is expected this?
There were times when slashCAM a discussion about that with a manufacturer (Canon Wars?) Camcorder, which were submitted within the warranty period, be happy with the diagnosis of "Water has been declared". This would have been no case for the guarantee, but amounted to a cost of repair. Exactly did it but not so good, because the / users / n is often not possible to prove the contrary.
The fact that many buyers want to always have cheaper camcorder and stingy even there yet, at every euro is forcing more and more to save the Manufacturer. And grace is a topic where you can save great!
"The same guest wrote:
How can it be that in the camera [...] a liquid accumulates, without the owner noticing.
Yes, that always happens when an object must (not camcorder) be of a cold s.einen warm place will be taken. Then, condensation is formed (which incidentally is synonymous in the user guide!). This is relatively chemically pure and should have no electronic defects. Critically, it is yet, because the video tape can stick s.der head drum.
A backlog, especially would still be a sticky here but not back to stay.
