Frage von Goldi:
Hiho,
I need for a return of original packaging of the above camcorder. Unfortunately, my spill gone. Has anyone an idea how to get to an original box with styrofoam come?
Regards
Goldi
Antwort von Bernd E.:
... for a return of original packaging ... I do not know how it is Panasonic, but with the serial number of the Sonyist Camera synonymous noted on the carton. If so it is important that you replace the packaging supplied with the camera box to play, it could be difficult.
Gruß Bernd E.
Antwort von Andreas_Kiel:
... this is not
the original box - the manufacturer is always demand from liability reasons, so it possible shipping damage the customer can aufdrücken, provided they do not use cardboard. Also the handling is accepting returns / shipping s.den customers a lot easier. The Serial. on the box is sort of no preference ... can of course use another quiet!
In the event that you no original box can get, the following assistance:
A clause under which the customer is responsible for the goods in their original packaging, including inner packaging must be returned, at kundenfeindlicher interpretation gives the impression that in order for the rights of distance contracts concerning the right of return in § 312d BGB para 4 above cases is also limited and is therefore also ineffective. (LG Frankfurt 2nd Civil Chamber Decision Date: 21.07.2006 Aktenzeichen: 2 / 2 O 404/05, 2-02 O 404/05)
For the reasons:
The rules in Section 11.5 ( "The customer shall be responsible for the goods in their original packaging, along with inner packaging and - if included - in an anti-static bag returned.") Awakens in kundenfeindlicher interpret the impression that in order for the rights of distance contracts concerning the right of return in § 312 d para 4 above cases is also limited and is therefore also invalid. The customer shall be responsible under this clause, the goods in their original packaging, including inner packaging must be returned. An average customer does not recognize that there is only the impression that the return in their original packaging obligated to, but actually its only obligation is brought up, that it to avoid legal disadvantages in his own interest, the original packaging to use, because so s.ehesten ensure that the goods in return is not damaged. It is not clear why the defendant is not reasonably, that the customers to say.
The argument of the defendant, the customer had to return the packaging even obliged, because the packaging of the product was purchased, can not convince them. When viewing live near the appointment of a customer only so understood, that he signed a purchase on an electrical product offered will conclude, but not additionally on such a packaging material.
It is also synonymous not obvious how the customer is going to be an original carton of the defendant to acquire, if he - like this regularly will be the case - after receiving the goods, the packaging waste. Accordingly, you could Camera synonymous in a completely different packing carton, if you very carefully and make
absolutely sichergehst that nothing on the conveyor can happen.
This is true even at a distance, returned after law:
The rules of a shipping merchant, that the revocation and right of return for goods to be excluded, not via eBay as part of an emergency purchase was acquired, is null and void.
Inadmissible, it is synonymous, the exercise of the right to the condition that the goods in their original packaging or unused returned and / or a copy of the invoice and proof of payment is submitted. (LG Stuttgart Chamber of Commerce 7th matters; 29.05.2006 Aktenzeichen: 37 O 44/06 KFH) In my view, the latter disadvantage Dealers over the verdict. I believe it is the customer very well be expected, for 14 days, the packaging. Whether other courts then the dealer at least one grant compensation?
BG
Andreas
