Frage von Paulis:Hello,
I have a SonyDCR-HC30, which only a black image in the viewfinders on the screen and displays. The reproduction of the Sound and funtionieren but.
I have found that most CCD is what sony free synonymous exchanges (did with the telephone hotline spoken).
However, I live abroad and in the workshop told me that it no longer has free will, then, that my model is not affected (it is yet) and now, with the diagnosis that is not the CCD chip is broken but is the CD card (do not know quite how I should translate it), which would be a map of the CCD chip is installed and therefore the warranty would not work.
What should I think about this?
I thank you in advance for your answers.
Paulis
Antwort von Markus:
What should I think about this? Hi Pauli,
if someone here in Germany on his camcorder has Sonygesendet, there has been no problems. At least I have here in the forum only to read positive feedback, so as Sonyscheint to be very accommodating.
A pity that the repair shop with you in the vicinity of no good (my impression).
Antwort von Paulis:
That went quickly, thanks!
Yes, which of the hotline say about OK, but here are the responsibility of workshops (the advantage that it is quicker) the likely earning less s.der repair, if they replace it for free.
@ Markus
You're so synonymous believe that since the rummauscheln?
I will be there again s.Nachmittag out and insist that they are in my presence with the customer speak.
Antwort von Markus:
That went quickly, thanks! I have extra quickly typed. ;-)
You're so synonymous believe that since the rummauscheln? So as you describe it, it sounds to me as workshop initially wanted to double money (of Sonyand synonymous of you). And then these eggs always dance with new info. - Since I have no trust anymore. Are there any other shop, which you could go?
Antwort von Paulis:
Is unfortunately the only one here in the area, the next is about 70km away.
And the diagnosis should be synonymous, I still pay about 10 ¬.
Werd after first see if the speak with the customer.
Annoys me the uncanny, that man so betrayed when you do not know.
LG
Paulis
Antwort von Markus:
Annoys me the uncanny, that man so betrayed when you do not know. This is fortunately not so in every workshop. Perhaps there is synonymous with your service just
a black sheep? Then you could be lucky and still later clarifies everything. I express to you in any case the thumb!
Antwort von Paulis:
I reported then, as it is gone!
LG
Paulis
Antwort von Paulis:
Hello!
Handycam have my back!
After I repeatedly called on the hotline had (which repeatedly confirmed that this is about Sonyläuft) and synonymous in the workshop (which has not wanted to believe), they have the whole thing but then made free.
Thanks again, without your confirmation, I would have probably just made the purchase invoice.