Infoseite // Problems with DVD drive at the DMR-EH56 HDD Recorder



Frage von fraenki72:


Servus!
Have a good 2 years since the DMR-EH56 Panasonic of and has always been very satisfied. At the 400 DVDs I've already burned. Since yesterday recognize my DVD drive no blanks, nor burned nor original DVDs anymore. It comes with a message "read error". After a cold start, the message that the last recording "due to problems with the DVD" and was not entirely a new blank should take. Bring everything nix. Request from the service: If the drive is, then it will be expensive ... Giant Movies ...

s.hat someone already had a similar error?
b) how do I get s.die recordings on the hard drive, or how else can I save?
c) the service of something said "upgrade the firmware, and then look." That is certainly synonymous but yourself, right?

Space


Antwort von Markus:

Could the DVD drive might be dirty? As time wears on the discs of dust that the laser can increasingly blind. One would be cleaning in this case the solution.

If this does not work, then ran the service.

Space


Antwort von fraenki72:

've checked the laser lens, no pollution, no visible damage. anyway thanks for the note
gruß
fraenki

Space


Antwort von Eugen von ...:

"fraenki72" wrote: 've checked the laser lens
Not control, but with a cleaning CD and the appropriate cleaning fluid (leave).
You s.siehst the dirt, which impedes the laser, with almost no chance anyway and b) with Q-Tip / isopropanol, you can quickly synonymous what dejustieren.

Space


Antwort von fraenki72:

cleaning dvd purchased. brings unfortunately synonymous nix. is not even detected. the dvd drive tries to read every (three times one hears this lesegeräusch) then comes back and error message will display in the DVD drive, despite choose again received the sender. when you press the button play and menu comes right up to the red circle in druchgestrichene tv

Space


Antwort von Markus:

Then, things really clear -> Services.

Space


Antwort von Halvarvonflake:

DMR EH 56 EC-K - DVD - Burner - Defect

Yooooh. . . Although a bit late now, in November, but the duplicity of events led me to:

Have approximately 1000 DVD - Media (95% DVD + R - Verbatim printable) burned without difficulty; synonymous'm completely satisfied with the device and with other products of Panasonic.

But now there was really thick:

The DVD Burners knew nothing more (no purchase finished - CD - or DVD, no blanks, no RAMS, no preference whatsoever...).

Three 'Klacker', then the NoRead - display and an end.

Panasonic - Service call - submitted (for 10.90 Euros and her way is ok).

Then 17 days heard nothing. Online - access to the editing is nice, because it was initially 'processing in clarifying' - then two short sentences:

1. Drive-defect diagnosed: If they want to repair?
It costs 148 Euro (rounded).

2. or require a disposal fee for 35 Euros + shipping?

1st variant taken. . .

Wa should I say the device was just out of warranty (3 months). Then the hammer with the bill:

1. Unit came cash on delivery - price 160 Euros
2. Leaflet was not saying:
>> Sampling / Sensor / Optics>> complete assembly changed
3. Drive EH 56 Ser no. 02131 changed>> price: Warranty
4. Drive EH 56 Ser no. 02131 changed>> price 54.80
5. Firmware update>> ok>> Software Update>> 0
6. Final s.Gerät>> 10 - Euros
7. Labor price>> 50, - Euros
8. Fairytale Tax Pros

The recorder is a DVD - burner unknown brand (I have not found out, acc. SKU can do anything, maybe Matshita / Toshiba). But just one.

A hard drive (Western Digital Caviar 160 GB / / WD1600BB of 2006) is included. This is not changed, I think, because it is still everything.

How can you change a drive twice, if only one is there, one on warranty / goodwill charge and the other for 55 euros + tax take?

Panasonic Germany with this in mind, that I found myself at the service center in Dusseldorf points - the next time I take Bielefeld or something else altogether. . .

I'm very disappointed, but he runs again. . .

Thus. . . has anybody experience with the Panasonic DMR EH 56 EC?

it greets. . . Of the Halvar Flake

Space


Antwort von RngN48:

Hallöchen

On my today is exactly what happens. Now he shows constantly, that would have inserted a DVD, what is not. When you start the DVD mode, and when closing the DVD tray tried the device, three loud clicks, which supposedly internal DVD read. When a DVD in the device, is a start of the DVD is not possible. As already described, a red icon in the top left. Will the unit tomorrow to send Panasonic. Still have warranty. Time to wait for what will draus.

Space


Antwort von mdb:

"Halvarvonflake" wrote:
How can you change a drive twice, if only one is there, one on warranty / goodwill charge and the other for 55 euros + tax take?

I would now move to administrative problems, there is certainly only a drive has been swapped.

Space



Space





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