Infoseite // Sony warranty :-(

Frage von BigAl:


Hi,

I have my FX7 Sony for repair of fetching leave. The following problem occurred with the device:

When you zoom on external LANC controller is in the direction of the telephoto zoom sometimes (about every 5th to zoom) with full speed, even though only a slow speed is selected. The problem comes of the camera, because the tested LANC controller with other Sony cameras of course without any problems.

A question for Sony, because this where the problem is and whether it is possible to a general problem of the FX7 was involved with a standard answer erwiedert. According sense, the answer was: if there are problems then the device warranty repair ...

I then equal to the corresponding synonymous warranty contract initiated and the device was s.Montag this week picked up. A request to the repair shop (AVC), how long am I expected to be the device for me, was also with a standard mail. This mail included Sinn Under: Camera Repair is located. The repair time is on average 14 days.

I am honestly too long and too vague. I have experience with this already, for example, Canon (EOS Digital) where the repair of equipment including shipping, etc. so usually about 4-5 days.

Do you have any experience with the repair of Sony devices? I would be interested. I have said something erhlich fear that the device is gone for weeks and then with a standard message such as "no fault found" or something comes back.

Thanks for all your comments.

BigAl



Antwort von Markus:

"BigAl" wrote: When you zoom on external LANC controller is in the direction of the telephoto zoom sometimes (about every 5th to zoom) with full speed ...
Interesting that not only I had found this problem.

See here:




Antwort von BigAl:

Na dann mal the original text which I have written Sonyzum error (if it's because someone is interested):

[Snip]
When using external LANC zoom controller (SonyVCT-870RM or Manfrotto 523Pro) adjusted the zoom towards telephoto range with full speed, even though only a slow speed is selected. This behavior is not always on. Approx. 4 of 5 Zoomfahrten run normally. Both LANC controller work with my SonyHC3 normal. If the camera once in this state, then runs each Zoomfahrt towards telephoto range with full speed, until once in the direction Anglegezoomt is Wide. This can easily be nachvollzigen by the wide range s.der Camera itself is selected (wheel or rocker) and then again with the LANC controller towards telephoto zoom is.
[snap]

Note that I am not only as the Manfrotto LANC controllers, but Sony synonymous an original remote control in use have. That I, together with the Camera submitted to the workshop not to tempt the problem with Manfrotto to look ... For me this behavior is unacceptable in any case, as it is for me the whole thing almost makes them unusable. Since I live mostly movies, I demand a certain amount s.Zuverlässigkeit ...

Greeting
BigAl



Antwort von Markus:

Thanks for the detailed info and especially for the hint with the Sony Lancsteuerung. As well Sony will still get an extra camcorder ...



Antwort von volki:

I read, not only here, of Schwierigkeitet with Lanc controllers.
First Mafrotto, now synonymous Sony.

"Strangely" is because my external Lanc control of VariZoom
VZ-Pro-L (http://www.varizoom.com/products/controls/vzprol.html)
absolutely no problems. Even with VX-1000, PD-150 then and now with the V1E.

Moreover, the much more, such as zoom, while the zoom, adjustable wheel with adjustable speed. Etc.

Actually, the more need to "spin", so I do not think it s.der Camera is because the support is synonymous not much help.

volki



Antwort von BigAl:

"volki" wrote: I read, not only here, of Schwierigkeitet with Lanc controllers.
First Mafrotto, now synonymous Sony.

"Strangely" is because my external Lanc control of VariZoom
VZ-Pro-L (http://www.varizoom.com/products/controls/vzprol.html)
absolutely no problems. Even with VX-1000, PD-150 then and now with the V1E.

Moreover, the much more, such as zoom, while the zoom, adjustable wheel with adjustable speed. Etc.

Actually, the more need to "spin", so I do not think it s.der Camera is because the support is synonymous not much help.

volki

I already do believe that it comes of the camera. As I said: The FX7 has a problem with different controllers tested. My HC3 controllers work with all normal.

Greeting
BigAl



Antwort von Bernd E.:

"volki" wrote: Actually, the more need to "spin"
Why? Applies VariZoom as so unreliable?

Gruß Bernd E.



Antwort von Jan:

At least with the 680er RM s.Samstag I have about 30 Zoomfahrten in every field, so there can be no fixed speed, it depends s.wie doll is pressed.

Whether Kriechzoom with the FX 7 or as full speed towards her - it has always fit. Unfortunately I have no Lanc Tripod with various
Einstellgeschwindigkeiten in the company.

Irgendwann wirds probably times in my work with FX 7 & 523 Pro.

VG
Jan



Antwort von BigAl:

"Jan" wrote: At least with the 680er RM s.Samstag I have about 30 Zoomfahrten in every field, so there can be no fixed speed, it depends s.wie doll is pressed.

Whether Kriechzoom with the FX 7 or as full speed towards her - it has always fit. Unfortunately I have no Lanc Tripod with various
Einstellgeschwindigkeiten in the company.

Irgendwann wirds probably times in my work with FX 7 & 523 Pro.

VG
Jan

Hi Jan,

Although aware of the 680er RM, but the controller of the VCT-870RM indeed showed the same behavior. And the pressure is synonymous. Just as the controller of which I have used Manfrotto. At Manfrotto, you can also halt the maximum speed limit. I do not think that anything with the basic functionality has to do. As already described, the problem occurs only in the direction of synonymous to telephoto. Where once s.der LANC controller back towards Wide Anglegezoomt everything is back to normal. I hardly think that the Sony and the Manfrotto control the same errors. Well, I voted yes with the camera to LANC control of Sonywith submitted ...

Greeting
BigAl






Antwort von BigAl:

Only very short (must be the same way):

Camera is now back eingetriffen. Rep. On the document said: "Despite a long test run no errors."

I've tried it and it is now actually! Possibly. mandatory play times' ne newer firmware on it?

Greeting
Alex



Antwort von Bousquet:

yes congratulations,

I just found the first bug in my FX7 noted:
under Menu / DISPLAY SETUP / DISP.
Viewfinder or the LCD displays on the TV rausgegeben
neither with HDMI, component video cable yet ...
only the select options from the menu of the camera itself will be displayed on the TV as soon as you quit the menu, however, all ads
s.TV off.

Has yet to hire someone the problem?

Greeting cj



Antwort von BigAl:

"Anonymous" wrote: yes congratulations,

I just found the first bug in my FX7 noted:
under Menu / DISPLAY SETUP / DISP.
Viewfinder or the LCD displays on the TV rausgegeben
neither with HDMI, component video cable yet ...
only the select options from the menu of the camera itself will be displayed on the TV as soon as you quit the menu, however, all ads
s.TV off.

Has yet to hire someone the problem?

Greeting cj

Bug? Feature? What's it really should be. So I would not interfere with my camera until now only via FireWire with the outside world have linked ...

Greeting
BigAl



Antwort von PowerMac:

"Anonymous" wrote: yes congratulations,

I just found the first bug in my FX7 noted:
under Menu / DISPLAY SETUP / DISP.
Viewfinder or the LCD displays on the TV rausgegeben
neither with HDMI, component video cable yet ...
only the select options from the menu of the camera itself will be displayed on the TV as soon as you quit the menu, however, all ads
s.TV off.

Has yet to hire someone the problem?

Greeting cj

That is the point of this feature! This is not a bug!



Antwort von Bousquet:

Hi,

I think I've expressed myself wrong:
I need not necessarily the camera menu on the tv but
show how the zebra / peaking / histogram ect. on tv
or preview monitor and that is strangely at
my FX7 not!

gruß cj



Antwort von BigAl:

"Anonymous" wrote: Hi,

I think I've expressed myself wrong:
I need not necessarily the camera menu on the tv but
show how the zebra / peaking / histogram ect. on tv
or preview monitor and that is strangely at
my FX7 not!

gruß cj

Hmm. I think I did then, when I look at everything I s.Testberichten etc. FX7 organizing read somewhere that this does not work. I think I was synonymous in any report bemänget. If I tell you do I sign up again ...

Greeting
BigAl



Antwort von etch:

hmm,
for what, though, is the function
ANZEIGAUSG. (Manual p. 65)
V-AUS/LCD
then be good?
and what happens to you in the fall
on a connected device vision?
gruß cj



Antwort von Markus:

"cj" wrote: [...v-aus/lcd] what happens to you in the fall on a connected device vision?
The impressions that you viewfinders or sees on the screen, are synonymous on the analog video outputs (not DV interface) output.

Would be a shame if the FX7 (and thus synonymous to V1?) Also synonymous still have this bug, because on an external monitor, the flashes are sometimes useful.



Antwort von volki:

"Mark" wrote: "cj" wrote: [...v-aus/lcd] what happens to you in the fall on a connected device vision?
The impressions that you viewfinders or sees on the screen, are synonymous on the analog video outputs (not DV interface) output.

Would be a shame if the FX7 (and thus synonymous to V1?) Also synonymous still have this bug, because on an external monitor, the flashes are sometimes useful.

For the above V1E true "shortage" is not

When set, all V-Aus/LCD ads, via HDMI output to HDMI input, TV s.externem appear synonymous with all of the ads use the button "Check Status"

As the menu points from the FX-7, and I can not judge.
I have no other synonymous outputs V1E probiert, since HDMI is obvious

volki






Antwort von etch:

can someone check s.einer FX7?
gruß cj



Antwort von Jan:

Ok hab test (HDMI).

Yes and no is the answer.

If you look at the menu is the s.Panel displayed whenever you leave the menu, comes just look at the status display of the FX 7 and disappears immediately.

In HC 7 zb Picture always comes with all the settings the camera displays synonymous.

I think is not ok when the little sister (HC 7) that can ...

VG
Jan



Antwort von Jan:

For AV components and cables is the same problem ....

VG
Jan



Antwort von Hollinizer:

well best thanks,
I see exactly the same way.
I will be times the sony support
contact ...
Perhaps a new firmware.
gruß cj



Antwort von BigAl:

"Anonymous" wrote: well best thanks,
I see exactly the same way.
I will be times the sony support
contact ...
Perhaps a new firmware.
gruß cj

us ... and in any case to keep :-)

Greeting
BigAl



Antwort von jotemwe:

Who the zoom slider at the VCT-870RM "full pull" is actuated, synonymous receives a "full pull" zoom.

As in real life man with a sensitive operation of the slide a very quiet and soft and slow zoom.

It was and is neither the FX7 or the VCT-870RM.



Antwort von BigAl:

"jotemwe" wrote: Who the zoom slider at the VCT-870RM "full pull" is actuated, synonymous receives a "full pull" zoom.

As in real life man with a sensitive operation of the slide a very quiet and soft and slow zoom.

It was and is neither the FX7 or the VCT-870RM.

All rubbish. When I gently part to move to the point where the slow Geschwindigket begin dr Zoom and then "losrast", then I already assume that what the lazy. Even better is the Manfrotto with the controller to understand, because I at the outset of the speed limit is. The FX7 is likely because not even started full jug. Since it worked with the HC3 and with the FX7 is not reproducible, it was definitely the FX7. If you do not know what you write, then keep your opinion for you. Especially your last sentence.

Greeting
BigAl



Antwort von jotemwe:

All rubbish. When I gently part to move to the point where the slow Geschwindigket begin dr Zoom and then "losrast", then I already assume that what the lazy. Even better is the Manfrotto with the controller to understand, because I at the outset of the speed limit is. The FX7 is likely because not even started full jug. Since it worked with the HC3 and with the FX7 is not reproducible, it was definitely the FX7. If you do not know what you write, then keep your opinion for you. Especially your last sentence.

Greeting
BigAl [/ quote]

*

Response of jotemwe:

Here again the right to Dummsein in connection with the abuse of this forum strained.

For Lebensunzufriedene there are other forums.

jotemwe

*



Antwort von jotemwe:

"BigAl" wrote: "jotemwe" wrote: Who the zoom slider at the VCT-870RM "full pull" is actuated, synonymous receives a "full pull" zoom.

As in real life man with a sensitive operation of the slide a very quiet and soft and slow zoom.

It was and is neither the FX7 or the VCT-870RM.

All rubbish. When I gently part to move to the point where the slow Geschwindigket begin dr Zoom and then "losrast", then I already assume that what the lazy. Even better is the Manfrotto with the controller to understand, because I at the outset of the speed limit is. The FX7 is likely because not even started full jug. Since it worked with the HC3 and with the FX7 is not reproducible, it was definitely the FX7. If you do not know what you write, then keep your opinion for you. Especially your last sentence.

Greeting
BigAl






Antwort von PowerMac:

jotemwe,'re just too stupid du Namely for rates. Modify your contributions! Nobody understands.



Antwort von jotemwe:

"PowerMac" wrote: jotemwe,'re just too stupid du Namely for rates. Modify your contributions! Nobody understands.

*

SPAM

*



Antwort von PowerMac:

Again too stupid to rates ...



Antwort von Max.3:

Hi together,

Easter Monday. No work. Beautiful weather today. Children play in the garden. Moderate head light. Class to the shooting. So it ...

Full ten minutes went well. Since it was again. Zoom to slide off. Again only in the direction Tele. Once per LANC in WW and the phenomenon is gone. The controller, I have to "super slow" limited. A few times in the direction of typed and telephoto zoom shooting started. Is echt ein Mist. Had me so happy that the error is gone. Nix is.

Get first Sony 'ne mail. If I have a bit on the nerves. Soon I had several events to which I am charged for shooting. I will probably on the zoom ring or the rockers have to leave :-(

Document afterwards again at 'nem Kumpel pass. He had such a VariZoom part. Since we will test times.

I'll keep you informed ...

By
Big Al



Antwort von jotemwe:

"PowerMac" wrote: Again too stupid to rates ...



Antwort von PowerMac:

Respect, you know how to s.schnellsten flies from the forum.



Antwort von BigAl:

So, now I was when colleagues. of a VZ Pro-L, which he uses with his Canon. S.der FX7 is the same problem. Now we have three broken controllers. At the FX7's aim is not (was ironic!). Have Sonymal contacted. Bin gespannt was da kommt.

I imagine at times the presumption that Sonyzum Edit my mail up to three key presses (1. select Mail, 2 standard answer to choose, 3 and changing ...).

Greeting and continue a happy Easter

BigAl



Antwort von robbs:

hold us up to date!
gruß cj



Antwort von flyingeye:

"volki" wrote: "Mark" wrote: "cj" wrote: [...v-aus/lcd] what happens to you in the fall on a connected device vision?
The impressions that you viewfinders or sees on the screen, are synonymous on the analog video outputs (not DV interface) output.

Would be a shame if the FX7 (and thus synonymous to V1?) Also synonymous still have this bug, because on an external monitor, the flashes are sometimes useful.

For the above V1E true "shortage" is not

When set, all V-Aus/LCD ads, via HDMI output to HDMI input, TV s.externem appear synonymous with all of the ads use the button "Check Status"

As the menu points from the FX-7, and I can not judge.
I have no other synonymous outputs V1E probiert, since HDMI is obvious

volki

na and even the small HC3 can display show
without problems on an external monitor
rausgeben synonymous when I needed them there is less need
than the FX7 ...
v1 synonymous, the zebra on the preview monitor type?
I can not for the HC3 see!
gruß cj

gruß cj






Antwort von flyingeye:

"BigAl" wrote: "Anonymous" wrote: well best thanks,
I see exactly the same way.
I will be times the sony support
contact ...
Perhaps a new firmware.
gruß cj

us ... and in any case to keep :-)

Greeting
BigAl

sooo ...
I now have at times called sony support of (0180/52 52 58 6)
and outlined the problem.
Strangely, the feature seems to be a new and
As has already been mentioned for the v1/hc3/hc7 to apply but not
for the FX7 (whether it is something there for the FX1, I do not know)!
and there is no firmware update for the FX7.
I have asked the desire for the feature to forward
and the nice lady said that even more wish would be
more likely it is that there are perhaps what might happen.
(so far still no gabs to demand)
gruß cj